Customer Liability Waiver
This Waiver and Release Agreement (“Agreement”) is entered into by and between The Hideout, LLC, its owners, employees, agents, and representatives (collectively “the Company”), and the undersigned participant or the legal parent/guardian of the participant (collectively “Participant”).
1) Assumption of Risk: Participant acknowledges that using the indoor playground and facilities carries inherent risks of injury, illness, or damage to personal property. Participant voluntarily assumes all risks, known and unknown, associated with the use of the Company’s facilities, even if arising from the negligence or fault of the Company.
2) Release of Liability: Participant, on behalf of himself/herself and his/her heirs, assigns, personal representatives, and next of kin, hereby releases, waives, and discharges the Company from any and all liability, claims, demands, actions, and causes of action whatsoever, directly or indirectly arising out of or related to any loss, damage, injury, or death, that may be sustained by Participant related to the use of the Company’s facilities.
3) Policies and Regulations: Participant agrees to comply with all policies and regulations of the Company, as may be amended from time to time. Participant acknowledges that they have been given access to and have read, or have had the opportunity to read, the Company's policies. This includes, but is not limited to, a no-shoe policy within the playground area. The Company's most current policies can be found at [The Hideout Website/Policies Page Link]
4) Birthday Parties: To maintain a safe and pleasant environment for all guests, private parties may only be hosted during designated reservation times. Hosting birthday celebrations or similar gatherings during open play hours is not permitted and may result in removal from the premises.
5) Photo Release: Participant grants the Company, its representatives, and employees the right to take photographs of Participant and Participant’s property in connection with the Company’s operations. Participant authorizes the Company to use and publish these photographs in print and/or electronically, including on social media platforms. Participant agrees that the Company may use such photographs of Participant without Participant’s name for any lawful purpose, including for example, such purposes as publicity, illustration, advertising, and web content.
6) Minor Participation Acknowledgment: If the Participant is under the age of 18, the undersigned affirms that they are the parent or legal guardian of the minor Participant and have full legal authority to enter into this Waiver and Release Agreement on behalf of the minor. The undersigned acknowledges that this release is made for and on behalf of the minor Participant and that the parent or guardian signing this waiver assumes full responsibility for the minor's participation and adherence to The Hideout, LLC’s rules, regulations, and policies.
7) Medical Authorization: In the event of injury or a medical emergency involving the Participant, the undersigned hereby authorizes The Hideout, LLC and its owners, employees, agents, and representatives to seek and obtain emergency medical treatment for the Participant as deemed necessary in their sole discretion. The undersigned agrees to be financially responsible for any and all costs of such medical care, including transportation, and releases the Company from any liability arising out of or related to the medical treatment provided.
8) Indemnification: Participant (or parent/guardian, if Participant is a minor) agrees to indemnify, defend, and hold harmless The Hideout, LLC and its owners, agents, employees, contractors, volunteers, successors, and assigns from and against any and all claims, demands, liabilities, damages, expenses (including attorney’s fees and court costs), or losses of any kind arising out of or related to Participant’s actions, conduct, or participation at the facility, including but not limited to violation of Company policies, negligent or intentional acts, or any breach of this Agreement.
9) Severability and Venue: This Agreement shall be governed by and construed in accordance with the laws of the State of Indiana. If any provision of this Agreement is held to be invalid or unenforceable for any reason, the remaining provisions shall continue in full force and effect. Any legal suit, action, or proceeding arising out of or relating to this Agreement shall be instituted exclusively in the courts located in Hendricks County, Indiana, and the parties hereby consent to the personal jurisdiction and venue of such courts.
10) Video Surveillance: For the safety and security of guests, staff, and property, The Company uses video cameras in public and common areas (e.g., play zones, entrances, and reception). Cameras are not placed in restrooms or private areas. Footage is stored securely for a limited time and may be reviewed only by management or law enforcement in the event of an incident. By entering the premises, you acknowledge and consent to this video monitoring.
11) Health and Safety Concerns: General Wellness Requirement: For the health and safety of all patrons and staff, children who are visibly ill or displaying symptoms of any illness, not limited to COVID-19, are not permitted to play in the indoor playground area. This includes but is not limited to symptoms such as fever, cough, runny nose, skin rash, stomach issues, or any other signs of contagious illness. If a child is suspected of being unwell, the Company reserves the right to ask the child and their accompanying guardian to leave the premises immediately.
12) Miscellaneous:
a. This Agreement contains the entire agreement between the parties and supersedes all prior negotiations, understandings, and agreements between the parties.
b. If any provision of this Agreement is found to be invalid, the remaining provisions shall remain in full force and effect.
c. This Agreement shall be interpreted in accordance with the laws of the State of Indiana without regard to conflict of law principles.


